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Streamer Verification

To ensure we are dealing with legitimate content owners, all streamers must complete a two-part verification process before they can create matches, upload videos, and monetise their content. We use Stripe Connect to verify your business and set up your payouts.

Part 1: Initial Profile Verification (In-App)

There are two ways to initiate the verification process:

  • From Profile: Navigate to your user profile screen and locate and tap the "Become a Streamer" button.

  • From Navigation: Tap the "Manage Events" button (the plus icon (+)) in the main bottom navigation bar.

  • A screen will appear asking you to verify your streamer account. Tap the "Verify" button to proceed.

  • Complete Your Profile: The app will prompt you to ensure your basic streamer details are complete, which includes:
  • Providing your Public Email Address. This is shown to viewers so they can reach out if they have any questions about the content you are publishing
  • Providing and verifying a Mobile Phone Number (which requires entering a code sent to that number). This is not shown to viewers and only used by PlayerFan to contact you if necessary
  • Once this profile information is complete, your Streamer Status will update to Amber. This indicates that you are now a known streamer but are missing required payout details.

Part 2: Payout Details Verification (Stripe Connect)

To become a fully verified streamer and access monetisation, you must complete the legal and financial verification through Stripe Connect:

  1. On the User Profile app screen showing your Amber status, find and tap the "Add Payout Details" menu item.

  2. Your web browser will launch, and you will be asked to log in with your PlayerFan account credentials.

  3. You will then be redirected to the secure Stripe Connect workflow. Follow the steps provided by Stripe:

  4. Step 1: Mobile Phone Verification: Verify your mobile phone number (if not already done).
  5. Step 2: Business Entity: Provide information about the type of business you are running (i.e., the entity that owns the content and will receive earnings).
  6. Step 3: Business Information: Provide the following legal details:
    • Legal name of the business.
    • The brand you operate under.
    • Business Identification Number (e.g., ABN for Australian Businesses).
    • Business address.
    • Website URL (or a description of your products/services).

  7. Step 4: Bank Account: Provide the bank account details where PlayerFan will deposit your earnings.

  8. Review and Submit: Review all your details and submit them to Stripe for processing.

Final Status and Next Steps

  • Stripe may require you to provide additional information based on their verification results.
  • You can always log back into the PlayerFan app to check your status. Once successful, your Streamer Status will change to "Streamer" with a green verified tick.
  • Recommendation: While not strictly part of the verification, we strongly encourage you to fill the Streamer Settings section of your profile with accurate information (e.g., public display name, logo).